INTERNATIONAL JOURNAL OF STUDENT PERFORMANCE AND EDUCATIONAL RESEARCH

Abstract

In the rapidly evolving landscape of the digital era, professional office managers play a pivotal role in ensuring the efficiency and productivity of modern workplaces. This research investigates the multifaceted factors that influence the growth and success of professional office managers in the context of digital transformation. The study employs a mixed-methods approach, combining qualitative interviews with experienced office managers and quantitative analysis of survey data collected from a diverse sample of organizations. The research focuses on identifying key drivers and challenges faced by professional office managers in adapting to the digital paradigm. Findings reveal that technological proficiency, adaptability, and a proactive approach to embracing digital tools are critical determinants of success for office managers. Additionally, the study uncovers the significance of organisational support, training programmes, and a conducive work culture in fostering the professional development of office managers in the digital era. This study contributes valuable insights for both academia and industry, providing a comprehensive understanding of the factors shaping the growth trajectory of professional office managers in the digital era. The findings can inform educational programmes, training initiatives, and organisational policies aimed at enhancing the capabilities and effectiveness of office managers as they navigate the challenges and opportunities presented by the ongoing digital transformation.